Gold Trusted status for Fluid Branding

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St Austell-based promotional merchandise supplier, Fluid Branding, has been awarded Feefo Gold Trusted Merchant Accreditation, from the independent online reviews platform.

MD, Miles Lovegrove, said: “We all put a lot of work into delivering excellent customer service throughout the organisation, to be rewarded in this way for genuine customer feedback is just fantastic news.”

The ratings and reviews collated by Feefo are verified via sales data, which ensures that only those customers that have genuinely completed a transaction with a business are invited to provide feedback.

The Feefo Gold Trusted Merchant Accreditation is awarded for consistently delivering excellence in customer service with a service rating of between 95% and 100%, for the whole of 2015.