Chiropractic rewarded for patient service

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The Lifestyle Chiropractic team (left to right) Mairi Dowlen (Doctor of Chiropractic), Lynn Richards (Chiropractic assistant), Lauren Browning (Chiropractic assistant) and Amanda Hensman (owner and Doctor of Chiropractic)
The Lifestyle Chiropractic team (left to right) Mairi Dowlen (Doctor of Chiropractic), Lynn Richards (Chiropractic assistant), Lauren Browning (Chiropractic assistant) and Amanda Hensman (owner and Doctor of Chiropractic)
The Lifestyle Chiropractic team (left to right) Mairi Dowlen (Doctor of Chiropractic), Lynn Richards (Chiropractic assistant), Lauren Browning (Chiropractic assistant) and Amanda Hensman (owner and Doctor of Chiropractic)

A Cornish chiropractic practice is celebrating after gaining national recognition for its patient care and customer service.

Lifestyle Chiropractic, which has clinics in Truro and Mawnan Smith, has been awarded the Patient Partnership Quality Mark (PPQM) by the College of Chiropractors.

The award was presented to Lifestyle’s Doctors of Chiropractic, Amanda Hensman and Mairi Dowlen.

“The whole team at Lifestyle are extremely pleased and honoured to have gained this award,” said Hensman, who founded the business in 2005.

“Our team work hard at both our clinics in Cornwall to ensure that our patients receive the best possible service”

In order to achieve the PPQM mark, Hensman and her team had to demonstrate they met patient expectations across a number of key areas including accessibility, ease of booking and out-of-hours service, cleanliness and safety, privacy, communication and patient education.