Switched-On Insurer Takes The Lead

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Staff at Cornish Mutual’s Truro office celebrate their success in gaining the new ITQ award, with Course tutor Judith Venning (bottom right).
Staff at Cornish Mutual’s Truro office celebrate their success in gaining the new ITQ award, with Course tutor Judith Venning (bottom right).

Century-old SW company pioneers new, hi-tech qualification.

One of Cornwall’s oldest companies is among the first to embrace a brand new type of computer qualification, as it equips its staff to make the most of the digital age.

Cornish Mutual, which has provided insurance in the West Country for more than a century, will become Cornwall’s first major employer to upskill its workforce under the ITQ award: a new NVQ created specifically for computer users.

Already, nineteen of the company’s 65 employees have gained the new qualification, having completed a bespoke training programme, delivered by Cornwall College.

Further groups are now progressing at Cornish Mutual’s offices in Truro and Exeter, ensuring all staff are confident users of its new suite of Office 2007 software.

Development manager Chris Ridgers said: “It is important to take full advantage of the possibilities offered by new, faster technology, if we are to maintain the prompt, professional service Cornish Mutual Members have come to expect.

“Cornwall College recommended the new ITQ course, and were able to tailor the training to our exact needs. We’re delighted by the progress so far, and are looking forward to rolling the programme out to the rest of the company.”

Cornwall College is Cornwall’s leading ITQ provider, having helped to develop the scheme with awarding body the British Computer Society.

Virtual learning manager Anita Symons added: “The ITQ is perfect for business because it can be customised to meet the requirements of each company, and each individual’s job role.

“It is to Cornish Mutual’s credit that such an established company can be so forward-thinking, and invest in vital skills and technology for the future.”

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