Mediation in the workplace

Published Monday, June 15th, 2009   

Posted by Nick Eyriey
Editorial director Nick Eyriey is an experienced and respected journalist having spent some 20 years in the local and national press working with newspapers such as The Yorkshire Post, Today, The Sun, and the Mail on Sunday.

Companies struggling to manage workplace conflict between employees can now access workplace mediation locally.

Sapience HR’s Sue Hook has recently gained the Certificate in Workplace Mediation awarded through ACAS. Examiners commented that she was a very strong candidate, who demonstrated maturity and a wealth of practical experience. Her management and control of the mediation process was described as ‘impressive’.

Hook commented: “I am delighted to have gained this certificate.  Training with the experts, ACAS, provided a thorough, practical understanding of mediation process. Conflict between employees can cost businesses severely, not only in financial terms but also in management time and stress and anxiety for those involved.

“Mediation can offer a meaningful and cost effective way of getting staff to address their conflict and work together better in the future.

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1 Response for “Mediation in the workplace”

  1. Its important to nip employee conflicts in the bud before they blow out of proportion as they can seriously effect the workplace in many ways. Not least the performance of those involved, but everyone around them will be upset by it. In a small company this can be devastating.

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